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Refunds and Returns

The orders can be canceled within 24 hours after the order completed.

We reserve the right to refund all cases after 24 hours of order completed.

Free shipping includes lost insurance, delivery within 5 days after payment.

If the product damaged during delivery, the company will be responsible for the repairing and shipping cost.

If the product damaged due to customer using after buying, customer has to pay repairing cost and shipping cost.

If the customer wishes to return the product for repairing, please contact Charisma Gems Co., Ltd. 322/48 Asoke Dindang Road, Dindang, Dindang, Bangkok 10400 Tel. 02-2472879

Charisma Gems